get on an ascending path to sustainable growth With our leading Loyalty solutions
Clients Praise Our Passion
"Experts in casino marketing and a trusted partner for 20 years!"
GM, Top 4 Casino
"Designed a world-class loyalty program for our global cruise line."
SVP, Onboard Revenue
"Smart, responsive and best in class for loyalty marketing"
SVP, Omni-channel North American Specialty Retailer
The 4 P's That Make us Different
PRECISION
We focus on specific areas of need.
PARTNERSHIP
We invest in you and spend your money like it’s our own.
POSITIONED
Industry sector experts aligned to delight middle market companies.
PROPRIETARY
Proven, customizable products, processes and solutions that outperform the competition.
Recent Accomplishments
Just a sample list of our loyalty marketing accomplishments
LOYALTY PROGRAM DESIGN/DEVELOPMENT
- Designed a loyalty program for a major outdoor sports and apparel online retailer
- Designed a global casino loyalty program for a major cruise line
- Developed and managed a loyalty program for a mid-market national furniture retailer
- Developed and managed a loyalty-based sales promotion for the leading national food wholesaler
- Developed, led, and managed the omni-channel loyalty program for a top-5 department store across seven unique brands and seventeen business units
- Developed, led, and managed the pharmacy rewards program for a top-10 drug store chain
STRATEGIC PLANNING FOR LOYALTY
- Created the loyalty program business case for a top-10 department store chain
- Strategic planning for adding a private label credit card to the loyalty program for a top-3 footwear retailer
- Developed the strategic plan for a loyalty marketing program for an online consumer parking application
- Developed the strategic business case and risk mitigation strategy for a global airline to bring customer experience servicing and omni-channel marketing + loyalty program management in house
- Audited the loyalty program to identify gaps/weaknesses and created a prioritized roadmap/implementation plan for a large specialty retailer
LOYALTY PARTNERSHIPS
- Created a strategic partnership between a well-known restaurant brand and a leading nationwide entertainment venue
- Developed partnerships between our cruise line client and land-based casinos to drive new members and incremental play
CREATIVE DESIGN/DEVELOPMENT
- Developed and produced CRM/loyalty creative for in-store, mobile, social, email, and direct mail for a national fashion retailer
- Developed the branding and creative platform for the casino loyalty program for a major cruise line
CUSTOM LOYALTY TECHNOLOGY
- Developed a technology tool to enable feedback tracking and analysis for a leading food delivery company
- Designed and produced CRM/loyalty reporting dashboards, customized for users, for clients in specialty retail, apparel, travel, and footwear industries
ANALYTICS
- Created and managed full suite of analytic models and reporting for multiple casinos
- Developed loyalty fraud/loss prevention capabilities for clients in various industries
- Developed RFM and predictive models for an online retailer
